We ship worldwide (lucky you! ; )) For a full listing of the countries we ship to, the shipping cost and estimated delivery time, please visit our Shipping page.
Once your order has shipped, you will receive an email from us with the tracking information.
1. Fill out and print the Return Form and place it with the items you want to return. The box is yours to keep. ;)
2. Send the items and the Return Form to:
Calle Almenso 8
Please note that Gymtonica does not cover the shipping costs. Hold on to the tracking number for your package once you have mailed it.
3. Once your package is received by Gymtonica, we will check the items* and your exchange will be processed immediately.
4. We will send you a confirmation email and refund any money received from you (minus shipping cost) using the same method originally used by you to pay for your purchase.*All items must be returned in their original condition (unused, unworn and with original tags) within 15 days of receipt.
If you're still having doubts, call us at +34 955 290 111 or send an email to email@example.com. We'd love to help you!
You can pay by any credit card and PayPal.If you can't pay by any of these methods, send us an email to firstname.lastname@example.org, and we'll do our best to find a different payment method for you.
If you're ordering products to be delivered outside of the EU, they may be subject to taxes, fees, levies or other charges due to local laws or customs rules. Whoever your order is addressed to is responsible for all customs costs associated with the import of the products, and will be required to pay any additional charges for international delivery.
Unfortunately we have no control over these charges and cannot offer assistance on these processes. We recommend that you check the import charges applicable in any non-EU country before ordering products to be delivered there.
Because you (or the recipient of the products, if different) will be the importer for all international deliveries of the products, it's your responsibility to check that any products ordered comply with state and federal government import regulations, and that there are no local requirements or restrictions which may affect your goods. Make sure you check this before you order.If your order gets stuck in customs, you or the recipient will need to contact your local customs office and pay any additional charges or taxes to release the goods.