Free shipping on European orders over €100

Shipping & Returns

SHIPPING


In December there may occur delays with deliveries because of high volumes with the shipping carries, and unfortunately we cannot guarantee that the different shipping companies will deliver within the usual time frames. If you need something for a specific date, we recommend placing your order in advance to make sure you'll receive your order on time, or contact us for express shipping options.

REGION

SHIPPING COST & DELIVERY TIMES

EUROPE*

8,99€

3-7 business days

FREE shipping on orders over

100€

USA & CANADA*

12,99€

3-7 business days

FREE shipping on orders over
150€

REST OF THE WORLD*

12,99€

Depending on destination

FREE shipping on orders over

200€

SPAIN

4,99€

24-48 hours

FREE shipping on orders over

49€

BALEARIC ISLANDS

5,99€

48-72 hours

FREE shipping on orders over

49€

CANARY ISLANDS, CEUTA & MELILLA*

4,99€

3-7 business days

FREE shipping on orders over

49€

PORTUGAL

5,99€

48-72 hours

FREE shipping on orders over

49€

 *Orders may be subject to import duties and taxes, and are billed upon arrival directly to the costumer.

Orders will ship out within 1 business day of ordering. We will do everything we can to get your order delivered to you as quickly as possible! If you have any questions you can always get in touch at  hello@gymtonica.com


RETURNS


The return period has been extended until the 15th of January of 2017 for all orders placed between 25/11/2015 and 31/12/2015. The regular return period of 15 days applies to all remaining orders. 

We hope that you will love everything you buy from Gymtonica, however if this is not the case, we promise to refund any item you are unhappy with when you return it to us in its original condition.

Simply follow the instructions below within 15 days of receiving your order.


INTERNATIONAL RETURNS



1. Please fill in and print the Return Form and place it with the items you want to return. The box is yours to keep. ;) You can find the Return Form here.

2. Send the items and  the Return Form to:

Gymtonica
Calle Almenso 8 
41120 Gelves

Spain

Please note that the shipping costs are not covered by Gymtonica. Please ensure that you obtain a proof of postage as the products being sent back are your responsibility until they reach us.

3. Once your package is received by Gymtonica, we will check the items* and your exchange will be processed immediately.

4. We will send you a confirmation email and refund any money received from you using the same method originally used by you to pay for your purchase.



NATIONAL RETURNS (MAINLAND SPAIN)


RETURNS ARE 100% FREE!

1. Please fill in and print the Return Form and place it in the original package with the items you want to return. You can find the Return Form  here.

2. We will send a courier to your address on the day and time that you selected in the Return Form. If you want to use other shipping method, please hold onto the tracking number for your package once you have posted it.

3. Once your package is received by Gymtonica, we will check the items* and your exchange will be processed immediately.

4. We will send you a confirmation email and will refund any money received from you using the same method originally used by you to pay for your purchase.

* All items must be returned in their original condition (unused, unworn and with original tags) within 15 days of receipt.

If you have any questions please call us on +34 955 290 111 or send an email to hello@gymtonica.com. We’d love to help you!

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